<aside>
Welcome to Mortgage Servicing Education. This article provides general information about how mortgage servicing works after a home loan has been established. You will learn about common servicing terminology, mortgage payments, escrow accounts, account statements, servicing transfers, and communication with mortgage servicers.
The purpose is to help you better understand the servicing process, maintain organized records, and prepare focused questions to direct to your mortgage company or another appropriate professional. This information is educational only and does not include account review, document interpretation, foreclosure assistance, loan-modification assistance, or legal or financial advice.
</aside>
Mortgage servicing can involve unfamiliar terminology, multiple departments, detailed account activity, and time-sensitive communications. This education category explains how mortgage servicing generally works and helps consumers become better organized when communicating with their mortgage servicer.
Learn the general responsibilities of a mortgage servicer and the differences among the lender, loan owner, investor, and servicing company.
Topics may include:
Learn how mortgage payments are generally received, processed, and reflected on an account.
Topics may include: